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FAQ's
Frequently asked questions about fesedit:
Fesedit:
Communities:
- Where can I go?
- What people can I travel with?
- How can I create a route?
- How can I select a route?
- How to get information about routes?
- Where can I see my route?
- How can I modify a route?
- How can I accept a route?
- Where can I find with my partner in the way?
- How can I know that my route has been accepted?
- How can I create periodic rutes?
- Even when I have an active route?
- How do I renew a route?
- How can I get information about routes?
Ratings:
Profile:
Card:
Payment:
Benefits:
- What are the benefits?
- Can I make profit from the benefits offered by other communities?
- How do I know what benefits are offered in my community?
Friends:
Accreditation driver:
Events:
Help:
Using fesedit is like hirchhiking, but in a modern, more reliable and safer way than in the past thanks to new mobile technologies and social networks.
The e-hitchhiking is the technological pilot phase of fesedit done by a community of students and University of Girona workers.
What is the target of fesedit?
All people with mobility needs are target of the fesedit.
You only need to register to the project, follow the steps, select the community you belong to (in case you belong to any) and: Now you are a fesedit user!"
For being registered you must access to the web page www.fesedit.cat, select a community you belong to (in the case that you belong to any), follow the directions and fulfil the fields requested to be registered in the system.
What is the utility of the chat?
The chat is useful to agreeing the travel details.
Is a set of people located in a same place, these people have a set of benefits offered by a mobility center.
What is Mobilitat Sostenible.cat?
Is the name given to the community fesedit implemented by the University of Girona.
Sustainable mobility aims to make mobility or commuting easier for people and reduce the use of private cars by means of promoting carpooling, bicycle, public transport or going on foot.
Can I belong to more than one community?
Yes, of course. When you make the registration, the software gives you the option to select the communities you want to belong.
Rating is a trust value that specifies the users’, passengers or drivers, reputation and trust. It is mandatory to get the benefits of the system.
The aspects to take into account to share a car with others are the ones rated, such as: driving ability, punctuality, car status, and personal evaluation.
The rating is used to guaranties the trust and reputation of users (passengers of drivers9. Trust is generated with the ratings that a user you shared a travel rate with you and the reputation is the sum of all ratings of any users that shared a travel with you.
Yes, because otherwise it will not be possible to apply for another ride as far as the previous one is not closed.
Through the main menu you can access the tab of your profile and modify or include the information asappropriate.
Through the main menu you can access the tab in your profile and modify or include the data that you think necessary.
Why is the fesedit card needed?
The card is needed to being able to proof you are user of fesedit in cases that can need it.
To obtain your fesedit card you only need to access your profile where you will find the option to print it.
Yes, the application gives the option to the driver and passenger to make an agreement about travel conditions (the travel cost, if each week one of you shares your own car...).
Can I negotiate by my own using fesedit?
Yes, the software allows that drivers and passengers make an agreement with the conditions they want to consider (the travel cost, if each week one of you shares your own car...).
One benefit is a privilege that any user can get when you use the social currency that uses the system. These benefits are a lot of advantages for your car and yourself, such as free checking and cleaning, discounts up to 50% on gasoline, repairs, privileged parking, discounts at shops in the city. ..
Can I make profit from the benefits offered by other communities?
No, each community has a set of benefits that are exclusive for their members. In the other hand the software does not allow to access the set of benefits from other communities that you do not belong to.
How do I know what benefits are offered in my community?
To know the benefits offered by your community you only need to contact it in the fesedit web.
Once you have been registered, you can synchronize your gmail and facebook contacts with the system, and import them in the fesedit web.
How can I contact with my friends?
Once registered, you can synchronize your contacts from Gmail and Facebook into the system and import them to the portal t'apareguin fesedit.
When can I get my driver accreditation?
Once you had been driver 5 times in the fesedit you can get your Welcome Pack (it includes a reflective vest, a car wash, a free review, discounts on repairs, ...) and your accreditation as driver of the fesedit (identification sticker)
Where can I get my accreditation as a driver?
Once you had been driver 5 times in the fesedit you can get your Welcome Pack (it includes a reflective vest, a car wash,a free review, discounts on repairs, ...) and your accreditation as driver of the fesedit (identification sticker) in our offices in Girona
What helps to create an event?
The aim is to create an event that can promote those acts it deems appropriate and may be users of information fesedit.
To create a private event you must go to the “Events” tab, and select the option to create a new one. Then, you have to enter the fields that are needed and you can publish it.
These events are only public to your friends.
Where can I contact if I have any problem?
If you have any problem with the system you can go to the “Support” section that you will find in the top menu. Using this service, you can contact us for any questions you have related to the website, the mobile system, suggestions and other issues that you would like to tell us.
Also, you can use the following email address: info@fesedit.cat
Events
